Getting Help
Jeff IT Service Desk
The Jeff IT Service Desk provides first and second level support for all members of the TJU community who need any form of IT help, assistance, orientation, or consulting.
Individuals start the support process in one of two ways, by contacting the Jeff IT Service Desk Monday through Friday by calling 3-7600, or by placing a service request.Issues referred to the TJU Service Desk are handled by Service Desk Analysts who work to resolve all issues in a timely manner.
Below are links to assist you in finding information.
date revised 12/15/08
IT SYSTEMS STATUS
No Issues Reported
Jeff IT Alerts:
Application Connectivity Issues
User’s may experience sporadic...
Scheduled Maintenance:
No upcoming maintenance scheduled.
Orientation Brochure
Orientation Letter
Orientation Presentation
Policies & Disclaimers
Campus Key Help
Reset Password
Getting Help
Student FAQs
GMail Migration
JeffWireless: Wireless
— Wireless Coverage Map
Network Registration
Wireless Configurations
— Intel Proset PDF
— Vista/Win 7
— Mac Tiger
— Mac Leopard
— Mac Snow Leopard
— Mac Lion
— iPad
Public Computers
JeffMail: Email
— FAQ's
— Configuration Settings
JeffShare: Network Storage
Virus Protection
— Avast
— Avira Anti-vir
— Trend Micro Scan
— ClamXAV for Mac
Spyware Protection
— Malwarebytes.org
— Spyware Terminator
— Spybot
—Webroot
TJU Dell Premier Page
Policies & Disclaimers
