MS in Organizational Leadership

Dr. Keene joined Jefferson in December 2021 as the inaugural Associate Dean of Graduate Studies and also serves as the Program Director and Advisor for the Master of Science in Organizational Leadership program. She started her career as a high school English teacher and transitioned into higher education in 2012, joining Drexel University and serving in multiple positions over her 8-year tenure with the university, with a focus on faculty development, curriculum design, student advisement, and program accreditation. During her tenure, she was received the Provost’s Award for Innovation in Academic Advising and was a three-time nominee for the Staff Excellence Award. Most recently, Dr. Keene served as the Director of Graduate Studies at Delaware Valley University, overseeing student recruitment and advisement, developing new graduate certificate programs, serving as the Interim Director of the MBA program and on the University's Middle States Accreditation Committee.

Dr. Keene holds her Bachelor of Arts degree in Secondary Education and English from La Salle University, her Master of Science degree in Higher Education Administration and Leadership from Drexel University, and her Doctorate in Education from Temple University.  Her research interests and professional focus center largely on increasing access and support at the graduate level for those that identify as first-generation college students, working adults, career changers, and any student who may have once thought a graduate degree was out of reach.

Professor March comes to the Master of Science in Organizational Leadership program with 20 years of experience in academia and over 30 years in the telecommunications industry. Professor March worked in the telecommunications industry at Verizon Communications and specialized in managing large-scaled teams in the Mid-Atlantic region of the United States. He was prominent in working with Verizon senior leadership and union leadership implementing methods and procedures around enhanced service quality initiatives and also served as the chairperson of the Mid-Atlantic Verizon Diversity Council reporting to the President of Verizon.

Professor March spent his professional career advocating for and raising awareness of cultural diversity and inclusion topics such as LGBTQ initiatives, the Disability Act, Unconscious and Implicit Bias, and Anti-Harassment in the region. He also served as a cultural diversity instructor educating and bringing awareness to all employees in the geographic territory he represented. In 2010, Professor March received the prestigious Malcolm Baldrige National Quality Award for his leadership accomplishments in the areas of operation excellence and cultural diversity.

Professor March has been teaching at Jefferson since 2012 and with a focus on areas of organizational management and leadership principles and strategies, social psychology, and cultural diversity in domestic and global organizations. He also currently serves as a member of the Thomas Jefferson University Diversity Council.

Professor March holds his Bachelor of Science degree in Organizational Leadership from Cabrini University, his Master of Science degree in Organizational Dynamics from the University of Pennsylvania and has previously completed specialized doctoral-level coursework at Fielding Graduate University. His research interests encompass organizational excellence models and leadership models, global leadership, and cultural diversity in organizations.

Dr. Milhauser comes to Jefferson with over 20 years of experience teaching graduate-level coursework and an additional 20 years of progressive leadership experience focused on product development, manufacturing, supply chain, marketing, human resources and training and development.

Dr. Milhauser’s extensive business career includes 20 years at Nike where she worked in a variety of project management roles in human resources, training and development, and IT. She also led a number of e-learning efforts at Nike, in addition to a variety of technology implementations, some of them global in nature. Dr. Milhauser academic background includes a Master’s degree in Education Technology from Pepperdine University, a Doctoral degree in Management from George Fox University and she is also a certified Project Management Professional (PMP) through the Project Management Institute.

In terms of research interests, Dr. Milhauser has focused on project teams, especially distributed team challenges and best practices, as well as organizational culture and change. In addition to her edited book entitled, “Distributed Team Collaboration – Emerging Tools and Practices”, Dr. Milhauser has also published articles in the Journal of Teaching in International Business and the International Journal of Knowledge, Culture, and Change Management.

Professor Nelson is a human resources practitioner committed to optimizing every employee’s contributions and development. Through the fair, equitable, transparent, and ethical treatment of all employees, she delivers superb leadership at the speed of need, keeps it real and finds or co-creates the required tools every employee/employer needs to perform at their best. She believes the highest form of learning is through teaching and wisdom comes from connection and life.

Professor Nelson currently works at Google leading a team of HR People Consultants. Prior to Google, she was an employment litigator for nearly (10) years in Washington, DC.

With an over 20 year career in employment law and human resources, Professor Nelson attributes her professional success to her ability to seamlessly integrate and leverage experiences as an employment litigator, recruiter, talent strategist, consultant and business partner. She has strategically partnered with various non-profit, governmental and for-profit organizations to develop and implement performance management and employee development programs; build manager capability; implement employee relations strategies; address grievances and contract issues and manage human resources and operations.

Professor Nelson earned her JD from Tulane University Law School and her Bachelor of Arts degree from Spelman College.

Professor Rowe is an executive leader, consultant and sales leader with over twenty-five years of experience in the healthcare, professional services, telecommunications, higher education, financial services, and nonprofit sectors. As an entrepreneur and teambuilder, he is adept at improving organizational performance through a combination of assessment, consulting, team building, and coaching. His work with dozens of clients during his career, including Glaxo Smith Kline, AstraZeneca, Merck, UnitedHealthcare, MindBody Inc., and The Bill and Melinda Gates Foundation, gives Frank a unique and valuable perspective on corporate initiatives tied to culture, sales performance, executive leadership, team building, and employee engagement.

Professor Rowe has successfully translated his professional expertise into teaching and creating new courses on leadership, strategic planning, team dynamics, consulting, and organizational performance for graduate students. He consistently receives high ratings from his students in subject knowledge and expertise, teaching skill, attention to student needs, and course design.

As a competitive rower for 35 years, Frank enjoys pushing himself to see what he can achieve. He brings the same discipline, focus, and energy to his client projects, leadership and sales coaching, and course design and teaching. He has an MBA from Drexel University, MPH from Temple University, and BA from UC Santa Barbara.