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JCPH Masterclass Webinar Series

The JCPH Masterclass Webinar Series: Unlocking the Power of Data and Evidence-Based Approaches to Drive Change is designed to equip healthcare professionals, researchers, and policy makers with the tools, strategies, and insights needed to navigate the evolving healthcare landscape. This free series will delve into key topics that bridge data analysis, program evaluation, quality improvement, and patient-centered care. 

View the schedule below and register for the session(s) that you would like to attend. 

Upcoming Masterclass Webinars

April 29, 2025 
12 - 1 pm ET

This session delves in to the types of research that can be conducted using real-world, observational healthcare data, as well as some of the methodologies for doing so. Participants will explore data sources and types, such as claims data, electronic health record data, and patient-reported outcomes, alongside common approaches used to analyze it. The webinar will also highlight examples of peer-reviewed studies that have that have used real-world data. Join us to gain valuable insights that will empower you to better leverage real-world data and understand the factors that impact healthcare outcomes. This webinar is essential for healthcare professionals, budding researchers, policy makers, and anyone interested in a better understanding of health services research. 

Presenter

Adam Powell, PhD 

Dr. Powell is a lecturer at JCPH and president of Payer+Provider Syndicate, a management advisory and operational consulting firm focused on the managed care and healthcare delivery industries. A healthcare economist and published author, Dr. Powell's specialty as a consultant is using quantitative techniques to examine issues concerning technology, operations and firm decision-making. His peer-reviewed research has focused on improving healthcare quality in mHealth (mobile health) and in high-cost areas of medicine. He serves on the Editorial Board of the Journal of Medical Internet Research (JMIR): Mental Health and on the Scientific Advisory Board of PsyberGuide. He additionally is known for his expertise in global health informatics and has lectured extensively in Asia. Dr. Powell has been featured in over one hundred articles from outlets including JAMA, CNN, Forbes, Fox, Inc., CBS News, NBC News, Reuters, U.S. News and World Report, The Advisory Board, The Christian Science Monitor, Yahoo! Finance, Becker's Hospital Review, Fierce, Healthcare Finance News, HealthLeaders Media, KevinMD, mHIMSS, Modern Healthcare, Minyanville and Seeking Alpha.

May 13, 2025
12 - 1 pm ET 

Legal epidemiology is the study of law as a factor in the cause, distribution, and prevention of disease and injury. It applies rigorous, scientific methods to translate complex legal language into data that can be used to evaluate how laws affect population health. This session introduces the principles and practices of Legal Epidemiology. Participants will explore the process of quantifying variation in law (and policy) as well as the availability of legal data compiled in public repositories. The second half of the presentation will focus on why and how to analyze legal data within a broader campaign to promote a heathier and more equitable world. This lecture will interest anyone who wants to better understand the role or law and policy in population health, or who wants to deepen their engagement with policy evaluation and research.

Presenter

Evan Anderson, JD, PhD 

Dr. Anderson is assistant professor in the public health program at JCPH with extensive in public health law research.  He uses qualitative and quantitative methods to describe how law and policy operate as structural determinants of health, and to identify how reform can promote wellness and equity. In this work, he  explores the use of law as an instrument of behavior change within public health governance.

May 27, 2025 
12:00 - 1:00 pm ET 

In this engaging and insightful presentation, we will explore the crucial importance of efficiency in the healthcare sector. Our journey will take us through identifying areas of waste, leveraging cutting-edge technology, and fostering a culture of continuous improvement. We'll examine how lean and Six Sigma principles, data-driven decision-making, and patient engagement can revolutionize healthcare delivery. Prepare to gain actionable strategies for enhancing patient safety, optimizing processes, and achieving sustainable healthcare efficiency.

Presenter

Michael Anderson, MSIS, CSSMBB 

Michael Anderson is currently Associate Program Director for the Operational Excellence graduate program at JCPH, and Director of Operations at Jefferson Methodist Hospital, where he's responsible for providing oversight and consultation for execution of initiatives within quality/safety, patient satisfaction and finance and to devise efficiency strategies and quality control improvement plans conducive to growth and profitability

Michael is a cutting-edge visionary leader with more than 20 years of immense expertise in strategic planning, market development, new service initiatives, financial analysis, and fiscal management within the healthcare industry. Michael was previously the Associate Director for Clinical Effectiveness & Quality Improvement at University of Pennsylvania Health System where he led and help create high reliability master black belt teams to produce sustainable outcomes for the highest levels of the organization. He served as co-chair for the safety events reporting governance committee and the patient satisfaction steering committee. 

Michael holds a certifications in (CSSMBB) Lean Six Sigma Master Black Belt and (PM) Project Management. Michael holds a Bachelor's of Science from Rosemont University and a Master of Information Systems from Drexel University. 

June 10, 2025
12:00 - 1:00 pm  ET 

Patient reported outcomes (PROs) are of increasing importance in clinical research, especially as pharmaceuticals must align with FDA guidance on patient-centered drug development. Despite the expansion of PRO tools, evidence standards for validation are variable and often not available for many existing methods. This Master Class,  will review important validation guidelines and methods with examples drawn from PROs in cancer research, anemia, and health related social needs.

Presenter

Richard Hass, PhD 

Dr. Hass is an Associate Professor, and Program Director for the PhD in Population Health Science and Health Data Science Programs at JCPH. He completed his PhD in the Brain and Cognitive Sciences cluster of the psychology department at Temple University. His research focuses on applications of psychometrics, cognitive science, and data science to important issues in population health.

June 24, 2025 
12:00 - 1:00 pm ET 

Public health professionals operate at the intersection of science and social justice. The work often requires effective and respectful collaborations with community partners. In this Master Class, you will learn about the Nominal Group Technique (NGT) and you will learn how to conduct a Nominal Group in a community setting. NGT is a structured qualitative research approach that involves group brainstorming and decision-making. The approach allows researchers to respectfully engage community members to identify goals and set priorities. It is a great starting point for Community Based Participatory Research (CBPR).

Presenter

Rosemary Frasso, PhD, SM, SM, CPH

Dr. Frasso is the Victor Heiser, MD Professor and Public Health Program Director at JCPH.  She is aslo the Director of Mixed Methods Research, Asano-Gonella Center for Medical Education & Health Care at Sidney Kimmel Medical College. 

Dr. Frasso is a health equity researcher and public health educator. She earned a PhD from the University of Pennsylvania's School of Social Policy & Practice, as well as two master's degrees from the Harvard T.H. Chan School of Public Health. Her current research focuses on the integration of qualitative and quantitative methods in projects designed to improve population health, healthcare quality, access to health services for vulnerable populations and evaluation of educational endeavors in medicine, social work, nursing, allied health, and public health settings. 

Her expertise in qualitative methods focuses on traditional and alternative data sources and data collection approaches that are crucial to studies designed to inform, assess, and promote health equity interventions. 

July 8, 2025 
12:00 - 1:00 pm ET 

This session delivers insight and incentive for shifting the focus from metric-driven gap closure to the foundational principles of delivering gold-standard care. Standardized measurement sets like HEDIS® and others play an important role in prioritizing organizational strategies. Presenters will explore how these—and a variety of other critical success factors—may be leveraged to understand population needs and drive quality outcomes.

Presenters

Rebeca Almanza, MBA, LPN, CPHQ 

Rebeca is a lecturer in the Healthcare Quality & Safety and Healthcare Administration Program at JCPH. Rebeca’s healthcare career spans over 12 years with experience in rehabilitation care, hospital orthopedic/medical surgical unit, outpatient care, and managed care. She has extensive experience in quality programs, such as overseeing HEDIS®/STARS activities, managing accreditation efforts, and conducting projects for population health initiatives. Her quality career has centered around creating performance improvement programs for those with chronic conditions, children, and older adults. As of recently her passion for education has led her to create a new team to provide essential quality education to staff in Medicare, Medicaid, and Marketplace lines of business across the country. Other professional activities include consulting and mentoring. 

Andrew Kopolow, MPA, MSW, CPHQ, PMP, CLSSMBB, FNAHQ

Andrew is Assistant Director of the Healthcare Quality & Safety Program at JCPH. Mr. Kopolow draws on 20 years of experience in healthcare with roles ranging from direct practice behavioral health clinician to Director of Quality Management. He is a nationally recognized subject matter expert in healthcare quality and change management.

Mr. Kopolow’s passion for advancing the Healthcare Quality profession can be seen through ongoing volunteer service at both national and local healthcare quality organizations. Examples include helping to overhaul the National Association for Healthcare Quality (NAHQ) Code of Ethics for the Healthcare Quality Profession, contributing to the expansion of the NAHQ Healthcare Quality Competencies Framework, and participating in the Commission on Accreditation of Healthcare Management Education (CAHME) Blue Ribbon Panel to establish Graduate Healthcare Quality Certification Program Standards. Mr. Kopolow helped organize a network of local Healthcare Quality Associations across the United States (known as the Healthcare Quality Collective) in support of continuing healthcare quality education. He was inducted as a NAHQ Fellow in 2021.

Mr. Kopolow served as the  first Competencies Commission Chair of the National Association for Healthcare Quality's Board of Directors (2016-2017), and as  President of the Association for Healthcare Quality of Arizona (2020-2021).

July 22, 2025
12 - 1 pm ET 

Employer-sponsored healthcare is undergoing a fundamental transformation, driven by unsustainable costs for employers and inadequate access and quality of care for their employees. Traditional healthcare models have increasingly relied on high deductibles and copays as cost-control mechanisms, creating significant barriers to care access, thereby impacting population health. As a result, employers are looking at new models, new health plans and new solutions. As we look to the future, the convergence of hyperlocal healthcare delivery, increased affordability, virtual care solutions and new models presents an opportunity to create a more accessible, equitable, and efficient healthcare system.

Presenter

Laurel Pickering, MPH 

Laurel joined the adjunct faculty of JCPH in 2021, bringing her years of experience in healthcare quality and market-based reform to her teaching.  She is currently President & CEO of the Gateway Business Health Coalition (BHC) and its sister organization, the Midwest Health Initiative (MHI). The BHC represents leading employers, who provide health benefits to thousands of lives in Missouri and millions nationally. The mission of BHC is to support employer efforts to improve the well-being of their employees and enhance the quality and overall value of their investments in health benefits. MHI brings together those who provide, pay for, and use health care to share knowledge and develop regional solutions for the problems that challenge our health care system. As a nonprofit, regional health improvement collaborative, MHI is dedicated to generating data insights that support multi-stakeholder collaboration for higher quality, more affordable health care.

Before joining BHC, Laurel was Head, Strategic Alliances at Centivo and was Executive Vice President, Enterprise Solutions for Welldoc. Laurel was the President & CEO of Northeast Business Group on Health (NEBGH) for over 20 years. There, she built an employer-led coalition of healthcare leaders and other stakeholders with the mission of empowering members to drive excellence and value in healthcare and the patient experience. Under Laurel’s leadership, NEBGH became one of the most active and influential healthcare-focused business coalitions in the country, dedicated to a value-based delivery system.

Laurel serves on the Board of Directors of HealthPass and the Population Health Alliance. She is Co-Chair of the Advisory Council of the Center for Workplace Mental Health. Laurel received her BA in Anthropology from SUNY Albany and MPH from Emory University.

September 9, 2025 
12:00 - 1:00 pm ET 

Yogi Berra, one of baseball’s greatest catchers, famously once said: “If you don’t know where you’re going, you’ll end up someplace else!” Wherever you’re headed, whether it’s planning a public health program or other major undertaking, a logic model is an invaluable wayfinding tool. An easy-to-read road map, a logic model is a pictorial representation of the resources you’ll need to reach your goal, the steps on the path toward desired change, and the results you hope to see. Within the logic model, creating well-defined and achievable (“SMART”) objectives also lets you to measure your progress each step of the way, so you’ll know when you’ve arrived at the place you want to be. 

Presenter

Jean Wallace, PhD, MPH 

Dr. Jean Wallace serves as Lecturer in the Jefferson College of Population Health, where she teaches Program Planning, Implementation and Evaluation. She brings more than 30 years of experience in health education and communications as well as planning and development of public health programs.

Dr. Wallace served as co-lead for qualitative evaluation for the 2022 Southeastern Pennsylvania Regional Community Health Needs Assessment, a collaborative initiative led by the Health Care Improvement Foundation with nine participating regional health systems, including Jefferson. At Jefferson, she also worked with the Philadelphia Collaborative for Health Equity (now known as Jefferson Collaborative for Health Equity) to implement and evaluate a grant program addressing priority health needs in the North Philadelphia Latino community.

Dr. Wallace previously served as Director of Development at The Food Trust, a nonprofit organization based in Philadelphia that works to ensure the availability of healthy food and nutrition education for everyone, with a focus on underserved communities. She has extensive experience working with other nonprofit professionals to raise funds for programs and policy initiatives through foundation and government grants, corporate contributions and individual donations. Her expertise includes developing and drafting grants, reports, budgets, work plans, logic models and communications plans, and forging collaborations with other nonprofits, government agencies, grassroots leaders and businesses. She has worked with diverse project teams (e.g., Farm to School, Healthy Corner Store Initiative, National Center for Healthy Food Access) to develop new project ideas into sustainable, mission-aligned programs. Her work also involves collaboration with research and evaluation personnel to plan evaluation methods for new initiatives and disseminate findings to stakeholders.

Dr. Wallace also founded and served as President of HealthFlow Communications, a consulting company focused on the development of medical education materials for the nonprofit sector, including healthcare professional societies and patient support organizations.

Dr. Wallace earned her BS in Biology from Cornell University and received a PhD in Physiology from the University of Pennsylvania, where she conducted basic research on stimulus-secretion coupling in the parathyroid gland. She obtained an MPH from Drexel University.

October 14, 2025
12:00 - 1:00 pm  ET 

High Reliability has been adopted all over healthcare and yet, there are still breakdowns in processes. Learn about the ways your organization can use high reliability to solve all your problems—even beyond patient safety.

Presenter

Mary Reich Cooper, MD, JD 

Dr. Cooper is an Associate Professor at JCPH who holds multiple roles: Program Director for Healthcarecare & Safety; Healthcare Administration; and Operational Excellence. She is also the Interim Director of the Population Health Program. She designed and inaugurated the Quality Improvement and Patient Safety Leadership (QIPS) program and the implementation of the Health System Science curriculum for the Sidney Kimmel Medical College in the JeffMD curriculum. 

Much of Dr. Cooper’s career has been leading healthcare quality and patient safety for academic medical centers and affiliated organizations. Dr. Cooper was the Chief Quality Officer and Senior Vice President, Clinical Services for the Connecticut Hospital Association (CHA) from 2012 to 2021. At CHA, she was responsible for overseeing the implementation of High Reliability Science throughout the hospitals in Connecticut, creating value for the hospitals with their quality and safety strategy, and working closely with the state government and quality organizations. Dr. Cooper also oversaw CHA’s work in Population Health, including Social Determinants of Health and the Connecticut Perinatal Quality Collaborative.

November 11, 2025 
12:00 - 1:00 pm ET 

Clinical prediction models are growing in their importance to healthcare providers and administrators. This masterclass will cover the processes and steps involved in developing a clinical prediction model. He will Include brief discussions of data validation, model building and interpretation of results along with potential pitfalls and an extended Q & A.

Presenter

David Olsen, PhD, MS

Dr. Olsen is lecturer in the Health Data Science program at JCPH. He has over 30 years experience in various analytical and leadership roles based primarily in the global energy industry. Areas he worked in focused on forecasting, pricing, market analytics, and finance.  His current interests include data science, machine learning, and big data analytics to derive insights and develop innovative solutions to complex problems to promote public health. Dr. Olsen also has expertise in programming including SQL, SAS, and R.

December 9, 2025
12:00 - 1:00 pm ET 

Telehealth is important for access to care, but how do we ensure that equitable care follows? Join us for this session reviewing telehealth trends in the broader picture of healthcare trends, and the opportunities to infuse equitable and patient-centered care.

Presenter

Mary Reich Cooper, MD, JD 

Dr. Cooper is an Associate Professor at JCPH who holds multiple roles: Program Director for Healthcarecare & Safety; Healthcare Administration; and Operational Excellence. She is also the Interim Director of the Population Health Program. She designed and inaugurated the Quality Improvement and Patient Safety Leadership (QIPS) program and the implementation of the Health System Science curriculum for the Sidney Kimmel Medical College in the JeffMD curriculum. 

Much of Dr. Cooper’s career has been leading healthcare quality and patient safety for academic medical centers and affiliated organizations. Dr. Cooper was the Chief Quality Officer and Senior Vice President, Clinical Services for the Connecticut Hospital Association (CHA) from 2012 to 2021. At CHA, she was responsible for overseeing the implementation of High Reliability Science throughout the hospitals in Connecticut, creating value for the hospitals with their quality and safety strategy, and working closely with the state government and quality organizations. Dr. Cooper also oversaw CHA’s work in Population Health, including Social Determinants of Health and the Connecticut Perinatal Quality Collaborative.

Schedule at-a-Glance 2025

Date  Topic 
April 29  Using Real-World Healthcare Data for Outcomes Research
May 13 Introduction to Legal Epidemiology 
May 27  Healthcare Efficiency: Improving Patient Outcomes 
June 10  Using Pscyhometrics to Improve Patient Reported Outcomes 
June 24  Nominal Group Techniqute: A Tool for Collaborative Agenda Setting 
July 8  Beyond the Numbers: Prioritizing Quality Metrics for Quality Care
July 22  Employer Options for New Models of Care
Sept. 9  Logic Models & Smart Objectives: Tools for Program Evaluation
Oct. 14 Key Components of Successful High Reliability Healthcare
Nov. 11  Deciphering Clinical Prediction Models 
Dec. 9  Incorporating Health Equity in Telehealth