Each resident listed on the Housing Agreement will receive one key for their assigned room or apartment. Residents must promptly report lost keys to a member of Residential Life’s staff. The University will take necessary steps to issue a replacement key while mitigating potential security risks, which may include changing the core.

Third-party duplication of keys is prohibited.

Residents who are locked out should contact Residential Life between 9am-5pm, Monday through Friday; Public Safety between 5pm-7pm, Monday through Friday; or the RA on duty between 7pm Friday and 9am Monday. Temporary keys are available to assist residents who are locked out of their rooms. Please note, lockout response time may take up to 15-20 minutes depending on the time of day.

In the event a resident loses their key, appropriate measures will be taken to supply a replacement key and minimize any potential campus security risks.

Residents who do not return a temporary key they receive when they are locked out within 48 hours will incur a core change fee. Also, residents who do not return their assigned key upon checkout or return a different key from the one originally issued will incur a core change fee. 

Core change fees are applied to each student’s account at the end of the month or upon checkout, whichever comes first. The fee amount varies depending on the residence hall:

• Scholler, Mott, Ronson, Fortess, and Partridge: $95
• Townhouses and Independence Plaza: $250