Residential Life-East Falls Campus

Residents are responsible for maintaining the condition of and regularly cleaning their assigned room, apartment, or Townhouse, including private bathrooms (if applicable). This includes moving trash to the appropriate receptacles.

Residents are not permitted to repair damages themselves and must report any damages, including accidental ones, to Residential Life or Facilities within 24 hours of becoming aware of them, using a work order.

Upon check-in, each space undergoes inspection, and residents should review the Room Condition Report for any inaccuracies, noting any additional concerns they observe. During check-out, staff conduct inspections for damages. Generally, damages beyond normal wear and tear will be charged to the resident(s) of the room after check-out. If damages cannot be attributed to a specific individual, all residents will be equally billed. Professional staff members will make final determinations regarding damage billing. Charges are made on the basis of estimated repair or replacement costs of existing University property along with estimated labor charges. Damage bills must be settled within 10 days of receipt.

Residents have the right to appeal any charges for repairs, cleaning, or removal of belongings. Appeals must be submitted in writing to Residential Life within five (5) business days of receiving the charges. Failure to submit a timely appeal will result in the forfeiture of the right to appeal.